FAQ

General



Can I protect my photo so noone can see it unless I authorize it?
Why nobody contacts me?
None of the profiles of the site suits me
I got a message on my e-mail saying I had a new mail, but when I entered the site there were no messages waiting for me
Can I cancel my membership? How to do it?

Safe Dating



What are you doing to prevent scams?
I found a scammer. What do I do?

Membership



Is your service really free? Are you charging my credit card?
You use to charge for your Gold Membership. What happened?
Why other dating sites charge for their service and this site doesn't?


Advertising



Can I sponsor this site? Can I add a link to my site?

General



Can I protect my photo so noone can see it unless I authorize it?

Yes you can. On your profile go to Image preferences. You will be able to hide or password protect your photos.

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Why nobody contacts me?

Have you uploaded a photo? We have found that profiles with images receive winks and messages up to 70% more than profiles without images. On the other hand, have you tried yourself contacting someone? Do not worry about the possible reaction of the other user. This site is anyway about saying hello and trying to have fun. Just have fun!

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None of the profiles of the site suits me

Our community is growing. If you do not find someone now, post a profile telling who you are and who you want and come back later. It could just be a matter of time

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I got a message on my e-mail saying I had a new mail, but when I entered the site there were no messages waiting for me

E-mail alerts are sent once they are issued by the sender, but sometimes we delete some messages after being reviewed in detail by our staff. Basically we delete messages that could be dangerous for our users. These messages mostly involve some type of scam or spam activity. We are strongly commited with the goal of creating a completely safe dating site.

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Can I cancel my membership
Sure you can! To do it follow this instructions:
  • Log in
  • Go to My Account link in the top menu
  • Choose the link Remove profile
If you have any problem doing this yourself please let us know and we will do it for you.

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Safe Dating



What are you doing to prevent scams?

We have our own set of techniques to avoid scammers. We have been blocking them during years and have gained a lot of experience in how to deal with them. Anyway, before exchanging information with any other user, please make sure to read our safety recommendations (you have to be a member to view this page).

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I found a scammer. What do I do?

Report the profile of the user or any message you have received as inappropiate. Our staff will review this ASAP. Also you can contact us explaining us in detail what you've found. We will be happy to assist.

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Membership



Is your service really free? Are you charging my credit card?

Our service is absolutely free. We cannot and will not, charge your credit card. We will never ask you in any way for your credit card information. If someone pretending to be in any way related with us ask you for that, please contact us immediatly

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You use to charge for your Gold Membership. What happened?

We found out that we do not need to charge to be profitable. We believe charging for an enhanced membership belongs to an old model that is exhausted and will not continue in the long term.

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Why other dating sites charge for their service and this site doesn't?

Our main purpose is to have a strong, active and safe dating community. We believe we can keep having a profitable site without the need of charging for our services.

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Advertising



Can I sponsor this site? Can I add a link to my site? Sure you can. Please contact us.

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